Customer Service
Security Tag Store LLC is the online leader in refurbished and discount EAS equipment. We are not in any way affiliated with Checkpoint Systems or Sensormatic.
Office: (888) 909-TAGS
Fax: (877) 239-8089
By mail:
SecurityTagStore.com
735 NE 19th Place
Suite 17
Cape Coral, FL 33909
Return Policy:
Security Tag Store has a 30 day return policy on all merchandise. Contact Customer Service to arrange for a return authorization. RMA numbers should be marked clearly on the shipping label. All packages returned without an RMA number will be refused. Shipping charges are non-refundable. All International sales are final. Merchandise must be received in the same condition in which it was sent to you. Deactivators and detachers may be returned for store credit only. Security tags and systems are subject to a 15 percent re-stocking fee. Refunds will be issued within 10 business days of receiving returned merchandise.
Warranty Policy:
Security Tag Store stands behind everything we sell and offers a 30 day functionality guarantee on all refurbished merchandise sold online. If you discover your merchandise to be faulty within 30 days of the purchase date, we will replace your merchandise at no cost to you we'll even arrange the shipping.
The limited warranty for detection systems is extended to 90 days if you have the systems professionally installed by one of our skilled technicians.
New Detection Systems have a limited 1 yr parts warranty.
All detection systems require an isolated power line or warranty is void. Power must me run to within 8 feet of the exit, and must be completed prior to installing the detection system.
For return and warranty information or to arrange installation anywhere in the United States, please call 888-909-TAGS or send an e-mail to service@securitytagstore.com.
Please Note: ALL Sensormatic and Checkpoint branded equipment is Refurbished or Used unless otherwise noted in the product description and includes no services or warranty from the manufacturer. Security Tag Store offers a 30 day return policy on merchandise sold online.